Data Protection Policy

Rj77 Privacy Policy — Your Data, Our Responsibility

Your personal information is stored and protected with the utmost care at rj77. This privacy policy explains what data we collect, why we collect it, and how it is used.

Last Updated: January 2026
SSL Encryption
Data Is Not Sold
In Your Control
256-bit
SSL Encryption
0%
Selling Data to Third Parties
24/7
Security Monitoring
48 Hours
Request Response Time

1. Introduction & Purpose of This Policy

Rj77 is a trusted online gaming platform serving players in Bangladesh and the surrounding region. We believe that earning your trust goes beyond offering great games — protecting your personal information is just as important.

This privacy policy explains what information rj77 collects from you, how it is used, who it may be shared with, and the steps we take to keep it secure. This policy applies to the rj77.pro website and its associated mobile applications.

By registering or using our platform, you agree to this privacy policy. We recommend reading it carefully before you get started.

This privacy policy was last updated in January 2026. If any changes are made, we will notify you by email or via a platform notification.

2. What Information We Collect

Rj77 collects various types of information to deliver the best possible service. This falls into two main categories: information you provide directly, and information we collect automatically.

Information You Provide Directly

  • Full name & date of birth (for age verification)
  • Email Address & Mobile Number
  • Residential Address & Country
  • National ID or passport details (for KYC verification)
  • Payment details (bKash / Nagad / Rocket number)
  • Support Chat History & Conversation Content

Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Operating System
  • Activity Logs & Session Duration on the Platform
  • Gaming History & Transaction Records
  • Cookies & Similar Tracking Technologies
  • Referral Sources & Marketing Channels
Data Type Reason for Collection Retention Period
Identity Information Account Creation & KYC Up to 5 years after account closure
Contact Information Service Delivery & Notifications For as long as the account remains active
Payment Information Transaction Processing & Fraud Prevention As required by law
Activity Logs Security & Analytics 12 Months
Cookie Information Improving User Experience 30 Days to 2 Years

3. How We Use Your Information

Rj77 uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.

  • Account Creation, Verification & Management
  • Processing Deposit & Withdrawal Transactions
  • Providing Customer Service & Technical Support
  • Preventing Fraud, Money Laundering & Other Misuse
  • Fulfilling Legal Obligations
  • Improving Platform Performance
  • Sending personalized offers & promotions (with your consent)
  • Monitoring Responsible Gaming Limits
Our Commitment: Your data is never sold to third-party advertisers. We use it solely to improve the quality of your experience.

4. Information Sharing & Third Parties

Rj77 may share your information with select third parties in certain circumstances. In every case, data protection is ensured.

When Information May Be Shared

  • Payment Processor: Used exclusively to process transactions via bKash, Nagad, and Rocket
  • Regulatory Authority: With licensing authorities under legal obligations
  • Security Service Provider: To detect fraud and ensure cybersecurity
  • Court Order: As part of a lawful legal process
  • Business Successor: In the event of a merger or acquisition (you will be notified in advance)
Important: rj77 never sells or rents your personal information to marketing companies or advertisers.

5. Cookie Policy

Rj77 uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser that help us remember your preferences.

  • Essential Cookies: Required for login sessions and security — cannot be disabled
  • Functional Cookies: To remember your language and layout preferences
  • Analytics Cookies: To collect usage statistics for platform improvement
  • Marketing Cookies: To show personalized offers (you can turn this off)

You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may limit access to certain features on the platform.

6. Data Security Measures

Rj77 follows the highest industry standards to protect your information. Our security is built in multiple layers, so your data stays protected even if one layer is compromised.

  • All communications secured with 256-bit SSL/TLS encryption
  • Sensitive data stored in encrypted form in the database
  • Regular Security Audits & Vulnerability Assessments
  • Strict staff access controls — only authorized personnel can access data
  • Continuous security monitoring & anomaly detection
  • Regular Backups & Disaster Recovery Planning

7. Your Rights

As an rj77 user, you have important rights over your own data. We fully respect and uphold those rights.

  • Right to Access: You can find out what information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or outdated information
  • Right to Erasure: You may request data deletion under certain circumstances
  • Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted
  • Right to Withdraw Consent: You can opt out of marketing communications at any time
  • Right to Lodge a Complaint: You can raise a complaint with us or with the relevant authority
To exercise any of these rights, contact our support team. We aim to respond within 48 hours.

8. Protection of Minors' Data

Rj77 strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor registers using false information and we become aware of it, the account will be immediately closed and all associated data will be deleted. If you believe a minor is using our platform, please notify us right away.

9. International Data Transfers

Rj77 is an international platform. Our servers may be located in various countries, which means your data may be transferred abroad during processing. Regardless of where your data travels, the standards set out in this privacy policy always apply.

We ensure that countries receiving your data have adequate data protection measures in place. For international data transfers, we comply with applicable international standards and agreements.

10. Policy Changes & Notifications

Rj77 may update this privacy policy from time to time. Changes may occur due to regulatory updates, technological developments, or changes to our services.

  • You will be notified of significant changes via email or platform notification
  • For minor changes, only the update date at the top of the page will be revised
  • Continued use of the platform after notification will be considered acceptance of the updated policy
  • If you do not agree to the updated policy, you may request to close your account

11. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our data protection team. We take every message seriously.

  • Email: [email protected]
  • Live Chat: Available 24/7 (bottom-right of the platform)
  • Response time: typically within 24–48 hours

If your issue cannot be resolved with us, you can also file a complaint with your local data protection authority.

Data Protection Guarantee
  • SSL Encryption Active
  • Your Data Is Never Sold
  • 24/7 Security Monitoring
  • KYC Verification Process
  • GDPR-Compliant Data Management
Contact Support

Our support team is always available to assist you with any privacy-related queries.

Support: 24/7
Our Commitment to Data Protection

Steps we have taken to protect your privacy at rj77

Encrypted Connection

Every connection on the platform is secured with 256-bit SSL/TLS encryption. From login to payment, all data travels through a secure tunnel that no outside party can read.

KYC Verification System

By verifying your identity, we ensure that no one can open an account in your name. This process protects your account from unauthorized access.

Data Is Not Sold

Rj77 never sells your personal information to third parties. Our business model does not rely on data sales — we provide entertainment services, not data trading.

In Your Control

You can request to view, correct, or delete your data at any time. To stop marketing emails, simply unsubscribe with a single click.

24/7 Security Monitoring

Our security team monitors the platform around the clock. Any unusual activity is acted on immediately, and you are alerted if necessary.

Transparent Policy in Bengali

We believe a privacy policy should be easy to understand. That is why this policy is written in plain, straightforward language — without complex legal jargon.

Your Rights Over Your Data

Rj77 gives you full control over your personal information

Right to Access

Find out what data we store about you and how we use it — at any time.

Right to Rectification

If any information is inaccurate or out of date, you can request a correction and we will update it promptly.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

In the event of a dispute, you may request a temporary halt on the processing of specific data.

Right to Withdraw Consent

You can opt out of marketing communications and optional cookies at any time.

Right to Lodge a Complaint

If we are unable to resolve your issue, you may file a complaint with the relevant data protection authority.

Your Data Is Secure

Start Gaming in a Trusted Environment

We uphold the highest standards of privacy and data protection at rj77. Register with confidence and enjoy the best gaming experience.

By registering, you agree to our Privacy Policy. 18+ only.

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